All reservations must be guaranteed by a valid credit card upon booking. This credit card and an identity card will be requested upon arrival to justify the booking and the guest’s reservation.
We inform you that your credit card will not be charged when booking in order to allow you to choose locally your desired method of payment.
Cash, Credit Card (Visa, Master Card & American Express) and Vacation Cheques are authorized in the hotel.
Upon registration, guests will be asked to provide their identity documents as well as a debit card as a guarantee. These documents will be kept confidential within our systems and may or may not be solicited for official use.
Arrival Time and Departure:
Check in time is from 16:00 pm. Rooms must be vacated by 12:00 pm on day of departure.
Very High Season(22/12/2021 – 03/01/2022)
If reservation cancelled up to 15 days prior to arrival, the hotel will not charge any fees. If cancelled within 14 days prior to arrival, the hotel will charge the first night of the reservation. If cancelled within 13 days prior to arrival, the hotel has the right to charge for the entirety of the reservation.
High Season(18/12/2021 – 30/04/2022)
If reservation cancelled up to 9 days prior to arrival, the hotel will not charge any fees. If cancelled within 8 days prior to arrival, the hotel will charge the first night of the reservation. If cancelled within 7 days prior to arrival, the hotel has the right to charge for the entirety of the reservation.
Low Season(15/10/2021 – 17/12/2021 & 01/05/2022 – 27/08/22)
If cancelled up to 4 days prior to arrival, the hotel will not charge any fees. If cancelled within 3 days prior to arrival, the hotel will charge the first night of the reservation.
In the case of a no-show, the hotel reserves the right to charge the entirety of the reservation as compensation. A no-show represents a reservation which does not arrive on the day of arrival and up to 12:00 pm the following day. No show reservations are automatically cancelled.
In case of a government decision, of a new confinement you have the possibility to cancel or postpone your reservation free of charge. In case of a positif PCR test, the hotel will charge the amount of the first night.
The Heath Pass will be asked upon arrival : a complete vaccination certificate or the proof of a negative test (PCR or antigen) of less than 72 hours
Pets are not allowed within the hotel.
Smoking is not permitted within the guest room, a fee of 100 Euros will be charged to the guest if breaking the contract.
Consumption of illegal substances on the hotel’s premises is prohibited. Management will take the necessary measures if the situation occurs.
A government tax of 2.30 euros per person per day will have to be paid by guests during their stay.
This tax is applicable only to adults from the ages of 18 years old and above.
Additional Room Fees:
For Junior & Superior Suites only.
The maximum capacity for this room: 3 adults. There is a supplement for each night of 70.00€ per 3rd Adult. (including breakfast)
We offer to you the option of including the nightly dinner in your rate for adults. The rates indicated included our suggestion of the day (starter, main and dessert) It do not included beverages.
Please note that Christmas Eve, New Year’Eve and Valentin Diner are special evening. An extra fee will be charged on your room. For more information, please contact us.